With over 20 years of experience helping our clients successfully develop healthcare software, we have seen just about every problem out there. Below are some of the most common symptoms we see.
Missing development timelines are all too common. However, the root causes can be hard to accurately find and even harder to fix. We can help you assess the actual causes of your development delays and develop an actionable plan to get you back on track.
Spotting software quality issues are manageable. Fixing the issues can be a challenge. Identifying the root causes of the issues is even harder. However, the investment in solving your software quality and performance issues will pay off. We can help you find the root causes of your software issues and develop an actionable plan to ensure they don’t keep happening.
We can help you align your people, process, structure and even technology to support your product strategy. Once alignment is achieved, you will have the full force of your organization in support of your product strategy. We can help you identify and make the changes required to make your product strategy a reality.
Missing your sales targets can be caused by many factors. A software solution that doesn’t meet the needs of its target buyers is probably the most common. However, even a product with excellent market fit could be priced poorly, hindering your sales team from hitting their sales targets. We can help you evaluate the root causes of missing your sales targets and help you put a plan in place to solve them.
One of the most predominant causes of wasted development is developing features that are rarely used. We can help you focus your development efforts on the features that create the most value for your customers. You can objectively assess the market and see how well it aligns with your product roadmap. We will provide you with a list of risks and recommendations that you can act on.
The first step to innovating is having an in-depth knowledge of the needs of the market. Once you understand your market, you can more easily think of creative ways to meet those needs. We can help you objectively size a market and describe key buyer personas: what jobs do they try to get done, their challenges and desired outcomes. We can then provide you with a framework to explore innovative ways to help buyers and potential users of your product accomplish their jobs.
Our client's projects lacked proper planning and coordination, which often caused duplication, lack of clear direction, and serious issues with final deliverables. The organization lacked a process to facilitate architectural integration with their product and development teams.
Veracity helped define and restructure the architecture organization to create a single source of architectural governance. Within a few short months, the newly created architecture teams were positively impacting more than three dozen development teams. This closer integration helped the Architectural team to work more strategically to develop a clear road-map that the entire development organization could support. As a result of the changes, the development process became more efficient resulting in less rework.
Our client had a large product ecosystem hosted on an antiquated & complicated platform. This complex, monolithic system suffered from significant technical debt and limited scalability, which had become a significant impediment. After roughly 2 years of unsuccessfully attempting to modernize the architecture, the client decided to seek outside help.
After performing a system architecture assessment, we helped our client implement an incremental strategy for modernizing their platform. Architects from Veracity and the client worked together to produce an execution plan and secure political and financial commitment for the migration. Veracity and client architects met quarterly to review progress, make course corrections, and plan for the upcoming quarter. As a result of the changes, the company improved system scalability, accelerated development throughput, and reduced time to market.
Our client was contemplating the purchase of another healthcare technology company, but they were concerned about the maintainability of the acquired products. The client wanted an independent third party to provide technical guidance concerning the potential acquisition.
We evaluated the architecture and technology of each product using a SWOT analysis and assigned value propositions to each product. This process helped the client identify how their customers would interact with the healthcare end users. Based on our recommendations, the client moved forward with the acquisition. Our guidance helped to accelerate the integration of the acquisition leading to a successful outcome more quickly.
Our client had built a monolithic software system that needed to be segmented it into several smaller pieces to better meet market needs. They faced a major decision about whether the different functions could be separated, which features should be included in each piece, and how the breakup could be successfully managed.
Our product management team worked with the client to identify the risks and rewards of a variety of approaches by using several frameworks and canvas models. The combined team of Veracity consultants and client employees conducted extensive interviews with buyer personas and collected in-depth competitor intelligence of similar offerings. The clear and actionable product strategy that resulted was adopted by over three dozen development teams. The client's product management team continues to use the tools and frameworks that we introduced to them.
A growing healthcare insurance exchange faced a regulatory requirement for significant new functionality prior to the annual open enrollment period. The organization lacked both the internal expertise, and the capacity to complete the work by the looming deadline.
We initiated an agile inception with the client to plan out the requirements. Next, we blended Veracity consultants with the client's employees to form the agile development team to complete the project. As a result of the 6 month engagement, the client met the regulatory deadline on time with high quality, cutting edge technology. We were also able to elevate the developer and automated QA skills of the client team members, leaving the client better off than before.
A healthcare insurance guideline provider faced a regulatory requirement to add digital watermarking to their system. The technical requirements were both complex and unfamiliar, further complicated by a tight deadline.
We blended Veracity consultants with the client's employees to form an agile development team to work on the project. The team successfully delivered the required functionality during their first 10-week product increment. Because of their high productivity and effective team dynamics, the work evolved into a team coaching assignment, focused on code quality, and throughput improvement for other teams working on additional critical features.
With our help, you can mentor and coach your existing teams so that their performance will be better long after our engagement concludes. We provide this coaching organically by working alongside your team. However, we also can provide training on a more formal basis if called for.
You will be able to treat the true causes of your symptoms instead of just treating the symptoms. With Veracity Solutions, you can properly diagnose what is causing your pain and implement a plan that will be effective both in the short and long-term.
By harnessing our in-depth knowledge of the entire software launch process, you can prevent or spot problems that others would miss. We can help you:
ensure your healthcare software project’s success by partnering with us